Quality Question Bank
for Exam preparation

Q2. The pillars of quality is (are)

1. B and C
2. Quality is free
3. Doing it right the first time
4. Zero defects
5. Process improvement

Q3. From a consumer perspective quality is determined by ______________ while from a producers perspective quality is determined by ______________.

1. Variability, Cost
2. Cost, Price
3. Price, Cost
4. Cost, Variability

Q4. One of the most common measures of variability in a data set or population

1. Process capability
2. Specification limits
3. Mean
4. Standard Deviation

Q5. Which of the following is not a type of attribute chart?

1. P chart
2. C chart
3. U char
4. X bar chart

Q6. The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards is called:

1. Quality Assurance
2. Quality Control
3. Quality Planning
4. Quality Review

Q7. The concept of zero inventory is called:

1. Six sigma
2. Continuous improvement
3. Just in Time
4. Zero defects

Q8. Which of the following was developed by Motorola to improve its processes by minimizing defects?

1. ISO 9000
2. Six sigma
3. QS 9000
4. TQM

Q9. Quality attributes

1. are used to determine how effectively the organization accomplishes its goals
2. can be objective or subjective in nature
3. are specific quality characteristics for which a product is designed, built, and tested
4. A and B
5. B and C

Q10. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in ______________

1. a project completed in shortest possible time.
2. a product or service that conforms to the required specifications.
3. an award-winning product that brings public recognition to the project
4. an innovative project that establishes qualification of the project team